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How do I make a claim?

To make a claim on your travel insurance policy, please contact your insurance company directly using the appropriate telephone number below.

Travel Insurance Claim Line Emergency Medical Assistance
0208 760 7267 (UK)
+44 208 760 7267 (Rest of the world)
0208 763 4827 (UK)
+44 208 763 4827 (Rest of the world)

Please consult the relevant travel insurance policy documents for full details.

If you need any further assistance, please call us on 00800 11 22 33 03 (UK or Germany) or +44 1782 793 478 (rest of the world) to speak to one of our experienced travel insurance advisors. Lines are open 8:00am-8:00pm Monday to Friday, 9:00am-4:00pm on Saturdays and 10:00am-4:00pm on Sundays.

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